Privacy Policy

Information We Collect

We may collect personal details when you interact with our website or place an order. The information we collect includes:

• Name: To personalize your experience and address you properly
• Email Address: For order confirmations, updates, and communication
• Phone Number: To contact you regarding your order or delivery
• Billing & Shipping Address: To process and deliver your orders
• Payment Details: To securely process your transactions

This information is collected when you place an order, create an account, or sign up for our newsletter and updates.

How We Use Your Information

Your data is used solely to provide you with the best possible service. Specifically, we use your information for:

• Order Processing: To fulfill your purchases and manage transactions
• Shipping & Delivery: To ensure your orders reach you safely and on time
• Customer Communication: To keep you informed about your orders, respond to inquiries, and provide support
• Service Improvement: To enhance our website, products, and customer experience
• Marketing (with consent): To send you updates about new collections, exclusive offers, and brand news

We do not sell, trade, or share your information with third parties, except for trusted partners who help us fulfill your order (such as payment gateways and courier services). These partners are bound by strict confidentiality agreements.

Data Protection & Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against:

• Unauthorized access or use
• Alteration or modification
• Unauthorized disclosure
• Destruction or loss

Our security measures include encrypted transactions, secure servers, and regular security audits. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Provide personalized content and recommendations

You may disable cookies in your browser settings if you prefer. However, please note that some features of our website may not function properly without cookies.

Third-Party Services

We work with trusted third-party service providers to operate our business effectively. These may include:

• Payment Processors: To securely handle your payment transactions
• Shipping Partners: To deliver your orders
• Email Service Providers: To send you order confirmations and updates
• Analytics Services: To understand website usage and improve our services

These third parties only have access to the information necessary to perform their specific functions and are obligated to maintain the confidentiality of your data.

Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us at business.ishvya@gmail.com.

Your Consent

By using our website and services, you consent to our Privacy Policy and the collection and use of information as described herein. If you do not agree with this policy, please do not use our website or services.

For newsletter subscriptions and marketing communications, we will obtain your explicit consent before sending you promotional materials. You can withdraw your consent at any time.

Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you of significant changes via email or website notification
• Provide you with the opportunity to review the updated policy

Continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.